The blame shift: Robot service failures hold service firms more accountable Journal Article
Overview
publication date
- January 1, 2024
has restriction
- closed
Date in CU Experts
- January 22, 2025 12:04 PM
Full Author List
- Ryoo Y; Jeon YA; Kim W
author count
- 3
published in
- Journal of Business Research Journal
Other Profiles
International Standard Serial Number (ISSN)
- 0148-2963
Digital Object Identifier (DOI)
Additional Document Info
start page
- 114360
end page
- 114360
volume
- 171
number
- 114360